OUR SERVICE IS DESIGNED TO:
evaluate your needs
identify and assess suitable carers for you
check the identity and information provided by carers, including visual checks of: references, passports to confirm identity and right to live and work in the UK, stated qualifications and training certificates where available, CRB/DBS checks
introduce you to carers who we assess to be suitably qualified and experienced and who meet your preferences and needs
maintain an on-going relationship with you to ensure that you remain satisfied with the carer’s services
introduce you to more carers if additional or replacement carers are required
Like all agencies, we need to make a charge for these services, which can be discussed when we come to evaluate your needs
Although the carers are self-employed we may sometimes recommended a suitable fee, for guidance purposes only, but ultimately the charges are agreed directly between you and the carers.
The carers are responsible for invoicing you directly.